Pre-Owned Financial Services Manager

Are you an experienced Pre-owned Financial Services Business Manager looking to take the next step-up in your career? If so, we have a new challenge for you.

We are a growing family-owned business, looking to appoint a Pre-owned Financial Services Business Manager to join our team at our Queen Street, Brampton location. You can expect to work in air-conditioned/heated spaces with outstanding leadership and support. Not only do we offer a good benefits package, but we also offer career advancement opportunities. If you are a self-motivated, customer focused individual looking to take your career to the next level, keep reading!

Key Responsibilities

As a Pre-owned Financial Services Business Manager, you will be responsible for handling all the financial, legal and administrative requirements of the vehicle transactions, ensuring that customers receive a satisfactory financial agreement between the dealership and their financial institutions. First by greeting the customer and then presenting various options that will enhance their purchase as well provide peace of mind, value added services for the long term. The goals of maximizing product sales penetration and creating easy, efficient, and enjoyable experiences that make it easy to do business with Bramgate Volkswagen Pre-owned Centre must be expertly balanced.

The key responsibilities of a Pre-owned Financial Services Business Manager include, but are not limited to:

Customer Service:

• Greet customers and visitors in a professional, friendly, and effective manner, answer queries and provide information.
• Review sales agreement with the customer to ensure vehicle, options and prices are correct.
• Complete credit application with customer and discusses payment terms. Obtain credit approval and notify customer of credit approval or any conditions.
• Provide customers with thorough explanation of aftermarket products and extended warranties.
• Complete paperwork necessary for vehicle sales and leases in a timely and efficient manner.
• Ensure documentation is correct i.e., title, lien information, taxes etc. Forward to Accounting Department for processing.
• Perform lien check on all trade-ins and confirm payout/lien amount with financial institution and buyout terms.
• Provide customers with complete explanation of manufacturer and dealership service procedures and policies.
• Other duties as required.

Finance and Insurance:

• Develop relationships with the financial institutions, manufacturers; sources and manage alternative/competitive interest rates and finance programs.
• Processes finance and lease deals accurately and fairly through financial sources to secure approval.
• Convert cash deals to finance and/or as appropriate.
• Process all federal, provincial, and corporate paperwork related to vehicle transactions.
• Comply with all federal and provincial regulations for new and used vehicles and Accounting Department procedures.
• Maintain insurance files.
• Liaise and build relationships with internal staff, Sales Department and Accounting.
• Establish and maintain a program which will ensure 100 percent turnover to the F&I department.
• Provide sales staff with current information about finance and lease programs.
• Provide ongoing training to sales team on the benefits of financing, insurance and extended service programs.
• Work with the sales staff to secure the required profit margins from every sale.
• Coordinate Finance and Sales Departments forecasting to achieve desired levels of penetration and income.
• Ensure collection of all finance and insurance fees.
• Other duties as required.

Our Company

Bramgate Automotive Inc. has been in business since 1967 for more than 57 years. We have 5 locations in the Peel region. We celebrate diversity and we encourage growth within our growing organization. Give us your best and we will give you ours!

Our vision is to make every customer experience easy, efficient, and enjoyable.

We are proud winners of:

• Canadian AutoWorld Employer of Choice (CAWEOC) Award – 2020, 2023
• Canada’s Top 25 Best Dealership to work for by Automotive News – 2018 & 2019.

The Benefits

• State-of-the art facility. Air-conditioned spaces
• Outstanding leadership and support
• Professional training and processes
• Large customer base
• Benefit package, life, dental, health, RRSP, pension plan and EAP
• Collegial workplace atmosphere
• Career advancement opportunities

What you bring to the role

The key skills and qualities of a Pre-owned Financial Services Business Manager:

• Post-secondary education or College courses.
• 2-5 years automotive dealership F&I/Business Office experience.
• Pre-owned vehicles, Volkswagen or Audi experiences.
• Competitive/commissioned sales experience.
• Solid understanding of automotive terminology.
• Very strong communication and business skills.
• Proven problem-solving expertise.
• Excellent organization and multi-tasking abilities.
• Good visual acuity and demonstrated observational skills.
• Computer literate (internet, email, file sharing.)
• Knowledge of various software – Word, Excel, PowerPoint, CRM, Dealer Management Systems programs and Reynolds.
• Valid G driver’s license. Driver’s abstract and OMVIC License.
• Able to maintain filing systems and database.
• Superior telephone manners and strong interpersonal skills.
• Strong customer service orientation.
• Fluent in English, second language an asset.

If you are keen on joining this exciting, forward-thinking company and is willing to take the next step in your career growth, then please click the apply now button to find out more.

We thank all applicants. Only those selected will be contacted.

Bramgate Automotive Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.